Tips on Hiring and Retaining Young Employees

Labor markets are still recovering from recent events. Businesses, such as restaurants, are struggling to retain their younger employees. Some are even struggling to get the younger generation, such as Gen-Z, to apply. In recent studies, Gen-Z is an entirely different generation from most employers (Millennials). Gen-Z often requires different approaches. Gen-Z are those bornContinue reading “Tips on Hiring and Retaining Young Employees”

How Restaurants are Benefiting from Digital Training

As mentioned in our last blog, digital adoption platforms make it easier for people to personalize and provide the necessary information base on the needs of the business and job roles. In addition, digital training also helps managers tailor the training courses to fit the trainee’s learning style best. For instance, there are four learning stylesContinue reading “How Restaurants are Benefiting from Digital Training”

How Digital Hiring Platforms Help Short-Staffed Restaurants

Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes. Managers would look through piles of resumes andContinue reading “How Digital Hiring Platforms Help Short-Staffed Restaurants”

Digital Training is Essential for Restaurant Employees

Technological advances have been rapidly transforming in the past few years. As more companies transition to being fully remote or transitioning into hybrid workplaces, advances in AI, machine learning, and cybersecurity continue to transform the workplace. However, the problem with the rapid technological advances is that people haven’t been able to catch up to theContinue reading “Digital Training is Essential for Restaurant Employees”

What is Your Restaurant Culture?

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Here are 3 Reasons why we think creating an Authentic Restaurant culture can benefit your business.

4 Soft Skills Your Employees Need During and After a COVID-19 World

COVID-19 is redefining jobs (1). Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with theirContinue reading “4 Soft Skills Your Employees Need During and After a COVID-19 World”

What to Do When Restaurant Staff Test Positive for COVID19

By Bora Kang and Colin Kopel Despite your best efforts to adhere to CDC’s safety guidelines and to make your guests feel safe and comfortable dining in your restaurant, you may face an unavoidable situation where your employee tests positive for the novel coronavirus. According to Will Eadie, Global VP of alliances, WorkJam, foodservice workersContinue reading “What to Do When Restaurant Staff Test Positive for COVID19”

Why Outsource Management of Your Restaurant?

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Management firms, like Goliath Restaurant Management, help restaurant owners reassess their food costs and supply chains, rein in bar costs and consolidate their liquor inventory to better suit their demographic, create marketing calendars and promotional materials to keep sales growing,Continue reading “Why Outsource Management of Your Restaurant?”

Service and Restaurant Success

By Colin Kopel, Operations Consultant, Goliath Consulting Group When I was a teenager securing my first table waiting job, my future boss told me, “No experience, no problem.  Waiting table is so easy I could train my cat to do it.”  Mr. Feldstein was partially right.  We can train almost anyone to follow a simpleContinue reading “Service and Restaurant Success”

UNIQUE DIETS: ACCOMMODATING GUESTS AND THE BIG 8 FOOD ALLERGENS IN RESTAURANTS

“Excuse me, do you have any gluten free options?” “Is this salad dressing vegan friendly?” There once was a time where servers and chefs would snicker in private kitchen corners when they heard questions like these. That was then. Now there are an estimated 7.3 million adults following some form of vegetarian diet and 3.1Continue reading “UNIQUE DIETS: ACCOMMODATING GUESTS AND THE BIG 8 FOOD ALLERGENS IN RESTAURANTS”

Restaurant Service: 6 Most Common Mistakes

Service mistakes can cause any restaurant to lose customers and miss opportunities. Some of the most common mistakes that restaurant employees commit may seem basic and trivial. However, these errors could result in negative reviews or unsatisfied customers who decide to never dine at your establishment again. Here are 6 of the most common mistakesContinue reading “Restaurant Service: 6 Most Common Mistakes”

Beer Education and Consulting with Brewgasm

Goliath Consulting Group is excited to announce our newest alliance: Anne Fitten Glenn is going to be conducting beer education classes and beer tastings in the Atlanta area.  Glenn will also be assisting Goliath with consulting to restaurants on building craft beer lists that compliment the restaurant’s menu. Anne Fitten Glenn (aka Brewgasm) is theContinue reading “Beer Education and Consulting with Brewgasm”

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