Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Here are 3 Reasons why we think creating an Authentic Restaurant culture can benefit your business.
COVID-19 is redefining jobs (1). Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with theirContinue reading “4 Soft Skills Your Employees Need During and After a COVID-19 World”
By Bora Kang and Colin Kopel Despite your best efforts to adhere to CDC’s safety guidelines and to make your guests feel safe and comfortable dining in your restaurant, you may face an unavoidable situation where your employee tests positive for the novel coronavirus. According to Will Eadie, Global VP of alliances, WorkJam, foodservice workersContinue reading “What to Do When Restaurant Staff Test Positive for COVID19”
Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Management firms, like Goliath Restaurant Management, help restaurant owners reassess their food costs and supply chains, rein in bar costs and consolidate their liquor inventory to better suit their demographic, create marketing calendars and promotional materials to keep sales growing,Continue reading “Why Outsource Management of Your Restaurant?”
By Colin Kopel, Operations Consultant, Goliath Consulting Group When I was a teenager securing my first table waiting job, my future boss told me, “No experience, no problem. Waiting table is so easy I could train my cat to do it.” Mr. Feldstein was partially right. We can train almost anyone to follow a simpleContinue reading “Service and Restaurant Success”
“Excuse me, do you have any gluten free options?” “Is this salad dressing vegan friendly?” There once was a time where servers and chefs would snicker in private kitchen corners when they heard questions like these. That was then. Now there are an estimated 7.3 million adults following some form of vegetarian diet and 3.1Continue reading “UNIQUE DIETS: ACCOMMODATING GUESTS AND THE BIG 8 FOOD ALLERGENS IN RESTAURANTS”
Service mistakes can cause any restaurant to lose customers and miss opportunities. Some of the most common mistakes that restaurant employees commit may seem basic and trivial. However, these errors could result in negative reviews or unsatisfied customers who decide to never dine at your establishment again. Here are 6 of the most common mistakesContinue reading “Restaurant Service: 6 Most Common Mistakes”
Goliath Consulting Group is excited to announce our newest alliance: Anne Fitten Glenn is going to be conducting beer education classes and beer tastings in the Atlanta area. Glenn will also be assisting Goliath with consulting to restaurants on building craft beer lists that compliment the restaurant’s menu. Anne Fitten Glenn (aka Brewgasm) is theContinue reading “Beer Education and Consulting with Brewgasm”