Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Here are 3 Reasons why we think creating an Authentic Restaurant culture can benefit your business.
COVID-19 is redefining jobs (1). Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry… Continue Reading “4 Soft Skills Your Employees Need During and After a COVID-19 World”
By Bora Kang and Colin Kopel Despite your best efforts to adhere to CDC’s safety guidelines and to make your guests feel safe and comfortable dining in your restaurant, you may face an unavoidable situation where your employee tests positive for the novel coronavirus.… Continue Reading “What to Do When Restaurant Staff Test Positive for COVID19”
The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). But even after the pandemic, sanitation and safety concerns are… Continue Reading “Upcoming Restaurant Tech Trends of the Post-COVID-19 World”
Guest post by Robert Marshall – Organizational Health Consultant @ CSR A guide for establishing a critical connection to your teams and employees I hope this finds you well considering the unprecedented disruption of our personal lives and the negative effect it has had… Continue Reading “A NEW TIME FOR OLD FASHIONED LEADERSHIP”
What comes to mind when you hear there is an expected surge of over a million possible guests entering your city for a weekend event? Disbelief? Excitement? Anxiety? How about all three? Having weathered major city-wide events in the past (BCS bowl games, March… Continue Reading “Planning for the “Big Game””
Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Management firms, like Goliath Restaurant Management, help restaurant owners reassess their food costs and supply chains, rein in bar costs and consolidate their liquor inventory to better suit their… Continue Reading “Why Outsource Management of Your Restaurant?”
By Guy Pittman, Goliath Consulting Group Intern Extensive employee training is a critical component to the success of any business. This is especially true in restaurant industry due to the fast-paced environment, being labor intensive and direct customer engagement. Unfortunately, managers are spending less time… Continue Reading “RESTAURANT TRAINING: COSTS, CHALLENGES AND REWARDS”