Providing a seamless, enjoyable restaurant experience is essential for long-term success.. From the moment a guest walks through the door to their final goodbye, every touchpoint matters. Here’s how to craft an experience that leaves customers delighted and eager to return. 1. Warm Welcome and Atmosphere First impressions are powerful. Ensure that hosts greet guestsContinue reading “Creating the Perfect Restaurant Experience: From Entry to Exit”
Category Archives: Staffing
Best Practices for Holiday Security in Restaurants and Bars
The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. However, the excitement also comes with unique security challenges. Implementing a proactive holiday security plan ensures the safety of your staff, customers, and business. These best practices can help you maintain a safe and enjoyableContinue reading “Best Practices for Holiday Security in Restaurants and Bars”
Managing Gen Z Employees: A Guide for Restaurant Owners
As the newest generation to enter the workforce, Generation Z (those born between 1997 and 2012) brings unique characteristics, values, and expectations. Understanding how to effectively manage and engage Gen Z employees is crucial for restaurant owners and managers looking to maintain a motivated and productive team. Here are some key strategies to consider: 1.Continue reading “Managing Gen Z Employees: A Guide for Restaurant Owners”
2023 Restaurant Training Trends
The restaurant industry has been rapidly changing in recent years. Rapid growth has been a double-edged sword for many restaurants around the world. However, with the fast changes in the industry, it’s essential to hire qualified employees and get them up to speed as quickly as possible to implement monumental success. In recent federal reports,Continue reading “2023 Restaurant Training Trends”
Tips on Hiring and Retaining Young Employees
Labor markets are still recovering from recent events. Businesses, such as restaurants, are struggling to retain their younger employees. Some are even struggling to get the younger generation, such as Gen-Z, to apply. In recent studies, Gen-Z is an entirely different generation from most employers (Millennials). Gen-Z often requires different approaches. Gen-Z are those bornContinue reading “Tips on Hiring and Retaining Young Employees”
Goliath Consulting Group Welcomes Chef Christopher Gianino to Our New Nashville Office
Welcome to the team, Christopher Gianino! Goliath Consulting Group is a full-service restaurant consultancy based in Atlanta, GA, for those new to our business. We are committed to our range of client services, and welcome Christopher to the team as our Chef Consultant to help us towards our goal of allowing us to focus ourContinue reading “Goliath Consulting Group Welcomes Chef Christopher Gianino to Our New Nashville Office”
How Digital Hiring Platforms Help Short-Staffed Restaurants
Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes. Managers would look through piles of resumes andContinue reading “How Digital Hiring Platforms Help Short-Staffed Restaurants”
Digital Training is Essential for Restaurant Employees
Technological advances have been rapidly transforming in the past few years. As more companies transition to being fully remote or transitioning into hybrid workplaces, advances in AI, machine learning, and cybersecurity continue to transform the workplace. However, the problem with the rapid technological advances is that people haven’t been able to catch up to theContinue reading “Digital Training is Essential for Restaurant Employees”
Retaining Restaurant Employees During the Pandemic: 5 Effective Ways to Reduce Turnover
With most restaurant operators in a tighter bind to find new talent, high employee turnover has come at a greater cost. Retaining employees during the pandemic has become a critical factor in ensuring your restaurant’s success long term.
What is Your Restaurant Culture?
Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Here are 3 Reasons why we think creating an Authentic Restaurant culture can benefit your business.
How to Adjust Your Restaurant Recruiting Process to Cure Your COVID-19 Staffing Woes
By Bora Kang, Colin Kopel Restaurant staffing was hard enough before the pandemic, with common hurdles such as no-shows, mistake hires and high turnover rates (1). But the COVID-19 pandemic may have only made it worse. Despite the fact there are more unemployed foodservice workers and less competition now that there have been more thanContinue reading “How to Adjust Your Restaurant Recruiting Process to Cure Your COVID-19 Staffing Woes”
How COVID-19 Vaccination Will Roll Out in Food Service
With the COVID-19 vaccinations being rolled out in phases, there has been a question of when or how the vaccines would be administered to those in foodservice. Here is an overview of what is important: Current Phase Here in Georgia (1), the COVID-19 vaccinations are currently being administered to those in Phase 1a+, which includes:Continue reading “How COVID-19 Vaccination Will Roll Out in Food Service”