Retaining Restaurant Employees During the Pandemic: 5 Effective Ways to Reduce Turnover

With most restaurant operators in a tighter bind to find new talent, high employee turnover has come at a greater cost. Retaining employees during the pandemic has become a critical factor in ensuring your restaurant’s success long term.

How to Adjust Your Restaurant Recruiting Process to Cure Your COVID-19 Staffing Woes

By Bora Kang, Colin Kopel Restaurant staffing was hard enough before the pandemic, with common hurdles such as no-shows, mistake hires and high turnover rates (1). But the COVID-19 pandemic may have only made it worse. Despite the fact there are more unemployed foodservice workers and less competition now that there have been more thanContinue reading “How to Adjust Your Restaurant Recruiting Process to Cure Your COVID-19 Staffing Woes”

How COVID-19 Vaccination Will Roll Out in Food Service

With the COVID-19 vaccinations being rolled out in phases, there has been a question of when or how the vaccines would be administered to those in foodservice. Here is an overview of what is important: Current Phase Here in Georgia (1), the COVID-19 vaccinations are currently being administered to those in Phase 1a+, which includes:Continue reading “How COVID-19 Vaccination Will Roll Out in Food Service”

Restaurant Menu Pricing Strategy during COVID-19

With how the restaurant industry looks right now, from shifting consumer behavior and volatile demand, strategically pricing a menu has never been so complicated, nor so important. It doesn’t help that the costs of running a restaurant are higher than ever. According to an analysis by Buyers Edge Platform, a restaurant supply-chain company in Waltham,Continue reading “Restaurant Menu Pricing Strategy during COVID-19”

What to Do When Restaurant Staff Test Positive for COVID19

By Bora Kang and Colin Kopel Despite your best efforts to adhere to CDC’s safety guidelines and to make your guests feel safe and comfortable dining in your restaurant, you may face an unavoidable situation where your employee tests positive for the novel coronavirus. According to Will Eadie, Global VP of alliances, WorkJam, foodservice workersContinue reading “What to Do When Restaurant Staff Test Positive for COVID19”

Managing Bar Supply Chain During the Covid-19 Pandemic

Every bar manager experiences recurring nightmares of that one delivery day. We all know the one. It is the middle of the lunch rush and trucks keep showing up at the loading dock during times the restaurant has deemed inappropriate for deliveries. The cases of product continue piling up and floor management responsibilities are preventingContinue reading “Managing Bar Supply Chain During the Covid-19 Pandemic”

Upcoming Restaurant Tech Trends of the Post-COVID-19 World

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have toContinue reading “Upcoming Restaurant Tech Trends of the Post-COVID-19 World”

Responding to COVID-19’s Impact on the Restaurant Supply Chain

by Bora Kang The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Nationwide outbreaks have forced manufacturers toContinue reading “Responding to COVID-19’s Impact on the Restaurant Supply Chain”

Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

by Bora Kang You’ve re-opened your restaurant, congratulations! But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendationsContinue reading “Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors”

Menu Development and Business Planning Resources

In the last few months, we have all seen a historical change in how restaurants operate and how restaurants have adapted to the new business environment that is a result of the coronavirus pandemic. In response to the “new normal” and evolving response to Covid-19, the following two guides were developed to assist the restaurantContinue reading “Menu Development and Business Planning Resources”

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