Service mistakes can cause any restaurant to lose customers and miss opportunities. Some of the most common mistakes that restaurant employees commit may seem basic and trivial. However, these errors could result in negative reviews or unsatisfied customers who decide to never dine at your establishment again. Here are 6 of the most common mistakesContinue reading “Restaurant Service: 6 Most Common Mistakes”
Tag Archives: restaurant training
RESTAURANT TRAINING: COSTS, CHALLENGES AND REWARDS
By Guy Pittman, Goliath Consulting Group Intern Extensive employee training is a critical component to the success of any business. This is especially true in restaurant industry due to the fast-paced environment, being labor intensive and direct customer engagement. Unfortunately, managers are spending less time training employees properly and instead, leaving the new hire to figure itContinue reading “RESTAURANT TRAINING: COSTS, CHALLENGES AND REWARDS”
Chef Britt Cloud Joins Goliath Consulting Group
We’re excited to announce that Chef Britt Cloud has joined the Goliath Consulting Group as Consulting Chef. Chef Britt will head up menu development and food safety services including teaching ServSafe classes. Chef Britt Cloud Consulting Chef Britt is an accomplished, formally trained chef with twenty-five years of experience in the restaurant industry covering allContinue reading “Chef Britt Cloud Joins Goliath Consulting Group”