Category: restaurant consulting

4 Soft Skills Your Employees Need During and After a COVID-19 World

COVID-19 is redefining jobs (1). Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry… Continue Reading “4 Soft Skills Your Employees Need During and After a COVID-19 World”

What to Do When Restaurant Staff Test Positive for COVID19

By Bora Kang and Colin Kopel Despite your best efforts to adhere to CDC’s safety guidelines and to make your guests feel safe and comfortable dining in your restaurant, you may face an unavoidable situation where your employee tests positive for the novel coronavirus.… Continue Reading “What to Do When Restaurant Staff Test Positive for COVID19”

Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

by Bora Kang You’ve re-opened your restaurant, congratulations! But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to… Continue Reading “Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors”

Menu Development and Business Planning Resources

In the last few months, we have all seen a historical change in how restaurants operate and how restaurants have adapted to the new business environment that is a result of the coronavirus pandemic. In response to the “new normal” and evolving response to… Continue Reading “Menu Development and Business Planning Resources”

Catering for Restaurants

Important points to consider before starting a catering program Off-premise catering is undoubtedly a compelling business opportunity for restaurant owners. Aside from boosting revenue, catering can boost business during slow performing times, reduce excess food waste, allow for menu changes, and helps to increase… Continue Reading “Catering for Restaurants”

Future of Food Delivery

How will restaurants deliver after COVID-19? The coronavirus crisis has challenged restaurants to rethink the way they deal with food delivery for good. Larger franchises have offered free delivery (McDonalds, Applebee’s, IHOP, Panera Bread, Wingstop and Chipotle Mexican Grill, among many others) to accommodate… Continue Reading “Future of Food Delivery”

What’s Packing Your Food? Restaurant Delivery Packaging Trends

A restaurant’s packaging is not just a vehicle for carrying food—it’s a statement that informs customers about your business’s brand and values. According to Technomic, a food industry research firm, 64% of consumers consider high quality packaging an important factor in deciding where to… Continue Reading “What’s Packing Your Food? Restaurant Delivery Packaging Trends”

Are you Missing Out?

4 Things to Consider Before Adding Delivery to Your Restaurant Food delivery is projected to grow 12% per year over the next 3 years1. Aside from the sales opportunity, there are other clear benefits to incorporating food delivery at your restaurant, such as giving… Continue Reading “Are you Missing Out?”

Incorporating the “New” Snack Trend

Great news! Snacking has become something we do 24/7. According to Skift Restaurant Megatrends of 2019, “customers are eating whatever they want, and whenever they want it” (1). Whether it is midday snacking or late night eating, “the definition of meals, where and when… Continue Reading “Incorporating the “New” Snack Trend”

Fall Menu Trends: It’s All About the Comfort

Fall themed menus seem to crop up earlier each year¹, what with Dunkin’s launching their pumpkin and apple cider flavors on August 21, and Starbucks heralding the start of Fall with its pumpkin spice latte and other array of seasonal desserts on August 27th,… Continue Reading “Fall Menu Trends: It’s All About the Comfort”

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