Month: February 2018

Restaurant Service: 6 Most Common Mistakes

Service mistakes can cause any restaurant to lose customers and miss opportunities. Some of the most common mistakes that restaurant employees commit may seem basic and trivial. However, these errors could result in negative reviews or unsatisfied customers who decide to never dine at…

The Art and Science of Menu Design

Most people don’t realize how much work goes into designing a menu. But have you ever noticed how a poorly executed menu could make you think twice about ordering while choosing from a visually stimulating or well-written menu can entice and excite you to…

RESTAURANT TRAINING: COSTS, CHALLENGES AND REWARDS

By Guy Pittman, Goliath Consulting Group Intern Extensive employee training is a critical component to the success of any business. This is  especially true in restaurant industry due to the fast-paced environment, being labor intensive and direct customer engagement. Unfortunately, managers are spending less time…

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